Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly: name, email address, phone number, wallet address, and KYC verification data. We also collect usage data such as pages visited and listings viewed.

2. How We Use Your Information

To operate and improve the marketplace
To verify your identity for KYC compliance
To process transactions and disputes
To send transactional notifications (order updates, messages)
To comply with legal obligations

3. Blockchain Data

Transactions on the Arbitrum blockchain are publicly visible. Your wallet address and transaction history are inherently public once you interact with the escrow contract.

4. Data Sharing

We share your data with:

Sumsub — KYC verification provider
Supabase — database and authentication infrastructure
Law enforcement when required by law

We do not sell your personal data.

5. Data Retention

We retain your account data for as long as your account is active plus 3 years for compliance purposes. KYC data is retained per regulatory requirements.

6. Your Rights

You have the right to access, correct, or delete your personal data (subject to legal obligations). Contact us through the platform messaging system to make a request.

7. Cookies

We use cookies for authentication sessions only. We do not use tracking or advertising cookies.

8. Security

We use industry-standard security measures including encrypted connections (TLS), row-level security on the database, and HMAC-verified webhooks. No system is 100% secure.

9. Contact

Privacy inquiries can be sent via the platform's messaging system.